Blog
The Optimus Hive task mining and process mining blog
The Optimus Hive blog explains task mining, process mining and how to plan the move of work to AI agents. The articles come from the Optimus Hive team and build on how Opus, Favus and Via work.
Latest articles
Process handoffs: manual, semi-automated and automated types
Learn the kinds of process handoffs between tasks, why they cause delays, and how to map them before you move work to AI agents.
Reproducible KPI evidence: why each KPI needs its source records
Why each KPI should reopen with its definition and source records, and how reproducible evidence helps leaders defend cost and automation decisions.
How to find rework loops in a task on the desktop
A practical guide for operations and transformation leaders on finding rework loops inside a desktop task and tracing them to cause and cost.
How to choose a case ID in process mining: a practical guide
A practical guide for operations and IT leaders on choosing a case ID in process mining, with criteria, tests and ways to handle gaps.
Process variants explained: why the same process runs many ways
Learn what process variants are, why the same process runs many ways, and how operations and transformation leaders decide which variants to keep.
How an on-screen task checklist guides people through a standard task
How an on-screen task checklist guides people through a standard task, for operations and transformation leaders who standardize work.
Process hierarchy levels: how to structure a process inventory
A practical guide for operations and transformation leaders on using process hierarchy levels L1 to L3 to structure a usable process inventory.
Task case review: what analysts check step by step
A practical guide for operations and automation leaders on what analysts check when they review a recorded task step by step.
What is a process mining event log? The three fields it needs
Learn what a process mining event log is, which three fields it needs and how to prepare an event log file. For operations and IT leaders.
Start with the basics
These pages define the terms the articles use and show how the three products fit together.
- How Opus, Favus and Via fit together
The method in order, and how task mining differs from process mining.
- Opus task mining software
How desktop tasks are really done, and what they cost.
- Favus process mining software
Process maps built from your business systems' event logs.
- Via agentic workforce transformation
Plan the move of work to AI agents as a program.
- FAQ
Plain answers on agentic workforces, task mining, process mining and employee data privacy.
Ask us about your own work
Request a demo, and tell us which tasks or processes you want to understand before you plan for AI agents.