Role

AI transformation roadmap: from evidence of today's work to a planned move to AI agents

An AI transformation roadmap sets out which work moves to AI agents, in what order, and how the change is governed. Via (transformation planning) holds the roadmap as a program of initiatives and change requests on a Gantt timeline, and your team brings in the evidence.

The questions an AI transformation leader asks, answered

This page covers planning and governing the move to AI agents. Finding and designing each automation is the automation CoE's part of the work.

  • How do we structure the program?

    Via plans each transformation as a program with its own dates, and every view is scoped to the active program. Change requests group into initiatives, each with an owner, effort, complexity, dates, estimated cost and business benefits.

  • How do we govern delivery?

    Each change request moves from Backlog to Closed through a status workflow, with its automation type, implementation and rollback plans, and a scheduled date. Initiatives and change requests move across Kanban boards, and initiatives sit on a Gantt timeline.

  • Where do we start, and where is AI already in use?

    Via lists your costliest tasks and processes, and the pain points that have no change request yet. Where an administrator turns it on, Opus (task mining) shows where people already use the AI tools you list.

  • How do we price the move and track the savings?

    In Via, each task has a current and a future performer, a human role or an AI-agent role, each with an hourly cost. Via calculates hours, cost and savings and builds the business case with ROI and payback. Via then compares forecast with realized savings, using the actuals your team enters.

The program views you will work in

Via carries the program day to day in the Gantt timeline of initiatives and in the change requests, shown as a list or on a Kanban board.

  • Program roadmap

    Initiatives set against the program's calendar, with the change requests that belong to each one when you switch them on.

  • Change requests, as a list or a board

    The list shows each change request with its initiative, status and scheduled date. The Kanban board groups them by delivery stage, each linked to its initiative and tagged with its type.

  • Change calendar

    Every scheduled change in the program, shown on one calendar.

Program roadmap in Via, a Gantt timeline in month view listing five initiatives with start dates and durations, three with a bar in view
The program roadmap in Via.Demo data
Change request list in Via with six requests, each linked to its initiative and showing a Blocked or Backlog status and a scheduled date
Change requests by initiative, status and scheduled date in Via.Demo data

Pricing the move and tracking the value

Via models how each task splits between human and AI-agent roles, and tracks the value. Your team enters the roles, times and monthly actuals.

  • Human and AI-agent hours

    AI Hour Adoption shows the share of planned future hours assigned to AI-agent roles, beside human and AI-agent hours now and in the plan.

  • What-if cost scenarios

    Move work from one role to another, automate a share of a task's time or remove a task, and compare the cost before you commit.

  • Value realization

    Monthly actuals from your team, compared with the forecast savings for each initiative.

  • Measured Objectives (Favus)

    Average case duration, recorded cost and automation rate measured from your process events, shown beside Via's value tracking.

  • Agent designs from Opus

    AI-agent designs are drafted in Agent Studio in Opus for your team to review, and your team brings each design into the plan. Agent Studio needs an AI provider set up for your workspace, and its AI drafts are not part of the free trial.

Use cases for AI transformation leaders

These pages go deeper on the program side of the move.

Other seats at the table

Each of these roles asks a different question of the same program.

AI transformation leaders FAQ

Short answers on how Via supports a roadmap you can defend.

How does the roadmap stay tied to evidence of how work is done today?

Your team brings the findings from Opus and Favus into Via; nothing flows into Via automatically. Each change request can link to the pain point, task, process and initiative it addresses. A roadmap item then points back to the logged problem behind it.

Does Via build or deploy AI agents?

No: Via plans, prices and tracks the move of work to AI agents, but it does not build, deploy or run them. In Via, an AI agent is a role with an hourly cost that your team assigns to tasks in the future-state plan. AI-agent designs are drafted in Agent Studio in Opus, for your team to review. Agent Studio needs an AI provider set up for your workspace, and its AI drafts are not part of the free trial.

Build the roadmap on evidence

Request a demo to see how Via plans the move to AI agents as a governed program, from evidence gathered in Opus and Favus.