Task mining · Process mining · Transformation planning

Optimus Hive: the process intelligence platform for your agentic workforce

Optimus Hive is a product suite for planning the move of work to AI agents on evidence. Opus (task mining) and Favus (process mining) show how work is done today, and Via (transformation planning) plans, prices and tracks the move.

Opus records how work is done on Windows desktops (step 1). Favus maps how the end-to-end process flows, from your business systems' event logs (step 2). The two connect at each case through the unified case timeline, once the case-matching rule is set. Agent Studio in Opus then drafts AI-agent designs for your team to review; it needs an AI provider set up for your workspace, and its AI drafts are not part of the free trial. Your team brings the findings into Via (step 3), which plans, prices and tracks the move of work to AI agents. Prove the value: Via compares the actual savings your team enters with the forecast, while Measured Objectives track results from your process data separately. Only that case link between products is made in software; your team carries every other hand-off across.

Recognized by Everest Group

Optimus Hive was named a Major Contender and a Star Performer in Everest Group's Digital Interaction Intelligence Products PEAK Matrix® Assessment 2026.

Optimus Hive

Major Contender
Digital Interaction Intelligence Products
Star Performer
Year-over-year improvement

Everest Group, PEAK Matrix® Assessment 2026

What is process intelligence?

Process intelligence combines task-level and process-level evidence to show how work is done across people and systems.

In Optimus Hive, Opus (task mining) supplies task-level evidence from Windows desktops, and Favus (process mining) supplies process-level evidence from business-system event logs.

What is an agentic workforce?

An agentic workforce is one in which AI agents carry out defined tasks alongside people, while people set goals and oversee the work.

Read the full answer to what is an agentic workforce in the Optimus Hive FAQ.

Why evidence comes before AI agents

You can't hand work to AI agents until you know how it's done today, what it costs and what should change. Three gaps stand in the way.

  • Process documents show the plan, not the practice

    Procedures and workshop notes describe how work should run. They don't show the workarounds, exceptions and extra steps that happen at the desk.

  • No cost baseline for each task

    Without knowing what each task costs today, you can't tell which work is worth handing to an AI agent, or what the move would save.

  • No way to track savings against the plan

    Without a measured baseline, there is nothing to track the savings against once AI agents take on part of the work.

Opus: see how tasks are really done

Opus is task mining software that records how people work on Windows desktops, so you know what each task involves and costs.

  • Desktop capture

    Applications, websites, window titles and time, recorded under a privacy policy your administrators publish.

  • Task process map

    Each recorded task drawn step by step, with its variants, loops and lead times.

  • Cost per task and variant

    Every task case costed from its duration and the department's hourly or daily rate.

Favus: see how end-to-end processes run

Favus is process mining software that turns event logs from your business systems into process maps, so you see how end-to-end processes really run.

  • Event log in

    Upload an event log with a case ID, an activity and a timestamp for each event.

  • Process map and variants

    See the paths cases take, the most common path, and the top variants by case count.

  • Cycle times

    See the average time between each pair of steps, and where waiting time builds up.

Via: plan, price and track the move to AI agents

Via is transformation planning software that plans, prices and tracks the move of work to AI agents, so you decide with a costed business case.

  • Current and future performer

    For every task, set who does it today and who will do it: a human role or an AI-agent role.

  • Hours, cost and business case

    Via calculates hours, cost and savings, and builds the business case with ROI and payback by quarter.

  • Forecast vs realized savings

    Compare forecast savings with the actual savings your team enters each month.

One method, one platform

Optimus Hive follows one method: Opus captures how tasks are done, Favus maps how processes run, and Via plans the move to an agentic workforce. Only one link between the products is made in software; your team carries every other hand-off across.

  1. OpusInside one product

    See how the work is done

    Opus records the applications, websites and time behind each task on Windows desktops, then maps each task's steps, variants and cost.

  2. FavusInside one product

    See how the process runs

    Favus turns event logs from your business systems into a process map, with the paths cases take and the time between steps.

    • Software link

      Connect each case

      Opus and Favus link at the case level. Once an administrator sets the case-matching rule and employees enter the case ID, the unified case timeline shows desktop work inside each business case.

    • OpusInside one product

      Design the agent

      From a task recorded in Opus, Agent Studio drafts an AI-agent design: configuration, tools, guardrails and a test scenario, for your team to review. Agent Studio needs an AI provider set up for your workspace, and its AI drafts are not part of the free trial.

  3. ViaYour team carries it across

    Plan, price and track the move to AI agents

    Your team brings the findings into Via. Via models each task's current and future performer, human or AI agent, and calculates hours, cost and the business case.

    • Your team carries it across

      Prove the value

      Via compares forecast with realized savings, using the actuals your team enters. Separately, Measured Objectives track case duration, cost and automation rate from your process data.

Go deeper into how Opus, Favus and Via fit together, step by step.

Where Opus and Favus connect

The unified case timeline shows the desktop work Opus recorded for a business case next to that case's events from your business systems.

Case 4711 (illustrative)

  1. Business system (Favus)Received · 09:02
  2. Desktop (Opus)ERP and spreadsheet work recorded for case 4711Matched
  3. Business system (Favus)Approved · 11:40
Software link

What it needs

  • A case-matching rule

    An administrator sets which Opus tasks carry a case ID, and how case IDs are matched.

  • The same case ID

    Employees enter the case ID the business system uses when they record a task in Opus.

The only software link The unified case timeline is the only link between Optimus Hive products made in software. Every other hand-off in the method is made by your team.

What you can do with Optimus Hive

Optimus Hive lets you see how work is done, put a cost on it and plan its move to AI agents, on one platform. Your administrators control what is recorded about people.

Each capability has its own page on the Optimus Hive platform.

  • See how work really happens

    Opus records desktop activity and Favus reads business-system event logs, so you start from recorded evidence rather than workshop notes.

  • Follow one case from screen to system

    The unified case timeline places the desktop work for a case between its events in the system of record.

  • Put a cost and a time on today's work

    Opus costs each task case from its duration and the department's rate. Favus shows the average time between process steps.

  • Find the work worth moving

    Opus finds work patterns that repeat across people and days, and Favus shows which steps and segments are slowest. Your team decides what moves.

  • Plan the human-and-AI workforce

    Via models each task's human or AI-agent performer and builds the business case, with ROI and payback by quarter.

  • Measure work while protecting people

    Opus records applications, websites and time, and collects no work activity until an administrator publishes a privacy policy. Employees can see which data categories are collected about them, and who accessed their data.

Who it's for

Optimus Hive is for leaders who decide which work moves to AI agents, and for people who must trust how that work is measured.

Find your use case, industry or role in solutions by goal, industry and role.

  • Via

    COO or head of operations

    Which of our work should AI agents take on first, and what is it worth? Opus puts a cost on today's tasks and ranks automation candidates; Via prices the move.

  • Via

    Transformation or automation lead

    How do I build a plan for moving work to AI agents that I can defend and track? Via models each task's current and future performer and tracks savings against the plan.

  • Opus

    CIO or IT leader

    Can we roll this out and control it on our estate? Opus installs with an MSI package, one-time device enrollment and signed updates. The Opus web app supports OpenID Connect SSO and SCIM.

  • Opus

    HR, works council or data protection lead

    What exactly does Opus record about employees, and who controls it? Opus records applications, websites and time. Most other data types are switched on or off per department; the rest follow your privacy policy. Employees can see which data categories are collected about them, and who accessed their data.

See the product

Optimus Hive screens are shown here with demo data, never customer data.

Opus task process map: six application nodes with case counts and durations, the most frequent path in green, and one activity's detail card
Opus: task process map with the most frequent path highlightedDemo data
Favus process map in performance view: five activities with case counts and times, a time on every transition and the slowest drawn thick and red
Favus: process map in performance view, slowest transitions in redDemo data

Questions leaders ask first

Short answers to three questions leaders ask before choosing a process intelligence platform.

Do I need task mining, process mining or both?

One method is enough for a question at one level; use both when you need the case flow and the desk work behind it. Task mining (Opus) on its own shows how people carry out a desktop task, such as entering an invoice. Process mining (Favus) on its own shows how whole cases move through your business systems. Compare the two side by side in task mining vs process mining.

Should process discovery come before AI agents?

Yes: you can't hand work to AI agents until you know how it's done today, what it costs and what should change. Opus (task mining) and Favus (process mining) show how the work really runs, at the desktop and across your business systems. Your team can then plan the move to AI agents with Via, which turns your decisions into a costed plan and tracks the savings.

What is Optimus Hive, and who makes it?

Optimus Hive is a task mining, process mining and transformation-planning suite that shows how work is done and plans its move to AI agents. Optimus Hive is a product suite of AI Transitioning. Opus (task mining) records how people work on Windows desktops, and Favus (process mining) maps processes from business-system event logs. Via (transformation planning) plans, prices and tracks the move of that work to AI agents.

Find more answers in the Optimus Hive FAQ.

Request a demo, or start a free Opus trial

Tell us which work you want to move to AI agents, and we'll show how Optimus Hive measures it and plans the move.

Request a demoStart a free trialFree trial of Opus task mining.