Category - Admin Settings

You are here:

Admin Settings

• what it is: This portion of the application allows you to • what it looks like • why do you use it • how you do it • special notes
Read More

Agent Users

• what it is: This portion of the application allows you to This tab contains link which allows admin to manage target users for whom data needs to be captured. The users can be added, updated and deleted. Admin can change the configurations for each user using the link available on this page. When admin user clicks on the ‘Target User Management’ submenu, a list of existing target users is listed as below. To add a new target user for the data capture: 1. Click on the ‘+’ icon on the top right corner of the screen. 2. Enter the new user details. 3. Click ‘Add’. On successful version entry creation, a message is displayed. To add the user, following attributes need to be defined: First_name: First name of the target user. Last_name: Last name (surname) for the target user. Username: This is the network / login id with which the target user logs in to the device or machine. Email: Email id for the target user. ReportingId: This is the unique employee identifier which can be used to display on various reports. This can be employee or contractor number of the target user. Heartbeat Interval (Between 5-60 mins): This is the configurable time at which a heartbeat is sent to the configured Discover server. If the configurations defined / set for the target user is changed then updated configured are downloaded to the client device once the heartbeat entry is processed at server. Discover Version: This is the Discover client component version assigned to a target user. By default, the latest Discover version is there for a new installation in the drop down. In case of upgrades additional newer versions are available in the drop down once they are created in new Discover Version option. For a target user if the installed version is n.x.0.0 and a new version is assigned to Optimus Hive Systems a user after admin creating a new version n.x.1.0 with updated build uploaded then at the next heartbeat, newer version of Discover client is to be downloaded, and the client component is auto upgraded to newly assigned version n.x.1.0 for the user. Reporting Manager: This is the username of the reporting manager for the target user. This is to define a self-referencing user manager to create a team level reports. This drop down is auto populated with the already created users for the selected workgroup. Active: User data capture starts only when this flag is set to be true for the user. Just by installing Discover client on the device does not trigger the data capture, this activation is a must to data capture to start. This flag can be unchecked at update user option to stop data capture. When the ‘Active’ flag is checked, and the configurations are saved, a confirmation popup as shown below to be shown to the admin to declare that the user consent for the data capture is obtained outside the Discover system through existing enterprise mechanism. Get Logs: Get Logs checkbox should be checked if Admin wants to fetch logs from the target user’s device. At next communication with server, as soon as IDMC/ Discover utility pushes logs from target user device, this ‘Get Logs’ flag again becomes unchecked automatically. This option mainly helps the production support teams to investigate user specific issues on or around Discover. Setting this fields value triggers upload logs functionality at client side and gets all logs from agent machine where Discover client is running with online mode. Click Add. A confirmation box as shown below is presented to the admin to ensure that the consent as needed law is obtained from the target user. This consent needs to be obtained outside the system as per the existing organization policies. Single or multiple target user(s) can be deleted at the same time. To delete the target users: 1. Select the checkbox against that target user in the table data grid. 2. Click on delete/ trash icon on top right part of target user screen. 3. Confirmation box appears. Click ‘Ok’ to delete. Once the selected target users are deleted successfully, success message is displayed • what it looks like • why do you use it • how you do it • special notes
Read More

Alert Status

• what it is: This feature of the application allows you to show status of work done by the employee. • What it looks like: • Why do you use it: Alert status use to see the work progress status. You can also add new alert status from top left side of the screen when you click alert status tab. • How you do it: On bottom left corner of the dashboard, you can see alert status tab. You can see add new status alert feature on top left side from where you can add new status alert about work status. All the work completed is shown in the finished tab. The tasks that are completed but not checked by the employers are shown in unchecked tab. The tasks where employees are working are shown in work in progress tab. If you enable the ability to specify a default choice for the alert status, you can set the default choice by clicking the star at the far-right side of the row you wish to make the default selection. This action will turn the icon in the DISPLAY field to a green True box. Any selection that is not the default choice will have a red false box in this field. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. Once you have modified the displayed text in the Description field, click the Save alert status button at the bottom of the screen. Click in the Description field and type in the name of the new alert status and click the Save alert status button. You can see add filter option on the top left side of the window where you can add filter. You can sort alert feature alphabetically, custom order or by default. There are two options to sort values of alert status. If user wants to show values in alphabetically, then click on alphabetical button from right side of the screen as shown in below image. If user wants to show values in custom order, then click on alphabetical button from right side of the screen as shown in below image. If user would like to select default values then click on As default option button to select default values. • special notes
Read More

Allocations

• What it is: This feature shows the detail of the entire employee in the organization. It shows part time, full time and employees that are no longer in the organization. • What it looks like • Why do you use it: You can use this feature to see the allocation of the employee in your organization. • How you do it: By click on allocation feature from bottom left of the dashboard, you can see the allocation window where you can add new allocations or see the allocation detail of the employee in an organization. If you enable the ability to specify a default choice for the allocation, you can set the default choice by clicking the star at the far-right side of the row you wish to make the default selection. This action will turn the icon in the DISPLAY field to a green True box. Any selection that is not the default choice will have a red false box in this field. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. We can modify allocation by click on edit allocation button. Than write the name in description box and click on save allocation button. Click in the Description field and type in the name of the new allocation and click the Save allocation button. There are two options to sort values of allocation. If user wants to show values in alphabetically, then click on alphabetical button from right side of the screen as shown in below image. If user wants to show values in custom order, then click on alphabetical button from right side of the screen as shown in below image. If user would like to select default values then click on as default option button to select default values as shown in below image. • special notes
Read More

App Interfaces

• What it is: This feature of the application allows you to shows the detail of app interface that are seen by the user while using the app. Lower number is more complex and high number is low complex. • What it looks like • Why do you use it: This feature can be use to see app interface detail. You can see app interface elements API, command line, GUI, mainframe inside this feature. • How you do it: By clicking app interface feature from bottom left corner of the screen. You can see the similar image as mentioned. You can add new app interface by clicking add new app interface option from the top left side of the window. You can also use filter option to see the app interface according to alphabetically, custom order or by default. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. If you enable the ability to specify a default choice for the app interface, you can set the default choice by clicking the star at the far-right side of the row you wish to make the default selection. This action will turn the icon in the DISPLAY field to a green True box. Any selection that is not the default choice will have a red false box in this field. Once you have modified the displayed text in the Description field, click the Save app interface button at the bottom of the screen. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. Click in the Description field and type in the name of the new app interface and click the Save app interface button. There are two options to sort values of user interface. If user wants to show values in alphabetically, then click on alphabetical button from right side of the screen as shown in below image. If user wants to show values in custom order, then click on alphabetical button from right side of the screen as shown in below image. If user would like to select default values then click on As default option button to select default values as mentioned in below image • special notes
Read More

App Performance

This area of the tool provides information that will be used by the company administrator and Optimus Hive support team to troubleshoot any issues the company experiences while using Optimus Hive.
Read More

Applications

• what it is: This portion of the application allows you to This tab contains links which has all the unique applications in a workgroup in scope (appearing on the top right corner near log out button). This list gets auto populated as and when the Discover client target user interacts with various applications. Admin can explicitly add, update or delete any application on the list. The main use of this screen is to map the applications to different category and sub category combinations which were created in above mentioned ‘Application Category’ section. Add Application Click on the top right corner ‘+’ icon of the screen to add a new Application – Category mapping. A popup message appears where all application details can be provided Category and sub category information is not mandatory, so applications can be added even without its mapping. When category information is provided for any application, that category gets mapped to the application for the selected workgroup. Same application can be mapped to some different category in other workgroups. This is because an application which is a non-value adding/ non-productive application for one team can be value adding/ productive application for another team. 7.6.2 Update Application Updating the application and its mapping with the category or sub category can be done using the update icon which appears when user clicks on the three horizontal sub menu icon next to the checkbox of that application record. User can modify/ update the required details and click ‘Update’. On successful updating, confirmation message appears. 7.6.3 Delete Application To delete defined application and its category mapping: 1. Select application record checkbox and click on the delete/ trash icon shown on the top right corner of the screen next to search option. 2. A message appears to confirm deletion. Click ‘Ok’ to delete the sub category. Confirmation message is displayed. 7.6.4 Search Application To search the application mapping: 1. Select the column from dropdown. 2. Type few characters in ‘Value’ field. 3. Click on the search icon to get the filtered list • what it looks like • why do you use it • how you do it • special notes
Read More

Business Decision Levels

• what it is: Business decision levels will shows the level of the decision inside the organization. It shows three levels of decision low, medium and high. • what it looks like: • Why do you use it: We can use business decision feature to control the levels of decision. We can add new business decision level as low, medium or high. • How you do it: When you will click on business decision level option, you can see the similar image as mentioned above. You can add, edit update or remove any new action from this feature. If you enable the ability to specify a default choice for the business decision level, you can set the default choice by clicking the star at the far-right side of the row you wish to make the default selection. This action will turn the icon in the DISPLAY field to a green True box. Any selection that is not the default choice will have a red false box in this field. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. Once you have modified the displayed text in the Description field, click the Save business decision level button at the bottom of the screen. Click in the Description field and type in the name of the new business decision level and click the Save business decision level button. There are two options to sort values of business decision. If user wants to show values in alphabetically, then click on alphabetical button from right side of the screen as shown in below image. If user wants to show values in custom order, then click on alphabetical button from right side of the screen as shown in below image. If user would like to select default values then click on As default option button to select default values as mentioned in below image. • special notes
Read More

Business Positions

• What it is: This feature shows the different type of position in the organization. This application shows that Is the app going away or not, User can see, edit, update or delete business position items from this feature. • What it looks like • Why do you use it: This feature use to see the different business positions in the organization. You can search and see business positions by using this feature. • How you do it: By clicking the business position option from the drop down list in the bottom left screen of the dashboard. You can see different business positions like business limited, business ramp town, business required etc. You can search business positions by using filter. You can also add new, edit, update, and delete business position from this feature. If you enable the ability to specify a default choice for the business position, you can set the default choice by clicking the star at the far-right side of the row you wish to make the default selection. This action will turn the icon in the DISPLAY field to a green True box. Any selection that is not the default choice will have a red false box in this field. To edit the displayed text that will be visible in the dropdown choice, click the edit button to the far-right side of the row that you wish to modify. Once you have modified the displayed text in the Description field, click the Save business position button at the bottom of the screen. Click in the Description field and type in the name of the new business position and click the Save business position button. There are two options to sort values of business position. If user wants to show values in alphabetically, then click on alphabetical button from right side of the screen as shown in below image. If user wants to show values in custom order, then click on alphabetical button from right side of the screen as shown in below image. If user would like to select default values then click on As default option button to select default values as mentioned in below image. • special notes
Read More
Scroll to Top