• what it is:
This feature allow user to see the screen recording of all the tasks completed by the employee in an organization.
• what it looks like
• why do you use it:
Screen recording feature allow the user to see all the process details of the tasks in an organization in the form of screen video recording.
• How you do it:
We can see the Screen recording of specific tasks by using different filters. User can see the screen recording by date, by department, agent user or by tasks.
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• what it is
To view the individual task recording flows captured through Discover client, click on the list icon (View Task Cases) appeared when hovering the mouse over that task.
By clicking view task cases icon, page displays all the selected task cases/instances within last 7 days. User name, device name and timestamp of the task case where it got recorded, can be viewed in the list grid as shown in the below screen. User can change the start and end dates and search task cases within that specific duration. By clicking calendar icons on the textbox, a date picker opens up. After selecting dates for both Start date and End date, user needs to click on the search icon to view the task cases during this duration. By clicking the graph icon against task cases shown above, displays the actual recorded steps between the start and end marker of that task case instance/ recording as shown below.
• what it looks like
• why do you use it
• how you do it
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• what it is:
All the installed software details can be access by using installed software feature.
• what it looks like
• why do you use it:
This feature shows the details of all the installed software in the web application. These details can be search by different ways.
• How you do it:
This feature can be open by click on installed software option in the dashboard. Different software is use in a web application to perform operation of an organization. User should know the detail of how many software are installed in web application. This feature allow user to view the installed software detail by different filters as mention in below image.
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• What It Is : Task Mining analyze and process Business and Desktop data to provide a fuller picture of how your business execute both process-wise and people-wise.
• What It Looks Like: You see a similar screen when you first enter the Task Mining dashboard. There are four different parameters for you filter the entire data.
Figure# 7
o Task: It will show all the enlisted tasks in the drop down. You can even search to select the appropriate. For this instance, we have Mock Process, Test Process, and User Transitioning.
Figure# 8
o Range of Time: You can select preset range of time like Last 7 days, Last 30 days, Last 3 months, Last 6 months, Last 7 days, and Custom Range. In case of Custom Range, you will need to hit APPLY once you done selecting the start and end time.
o Departments: If you don’t select any, the tab will show all the departments. You can search for any department or select any from the preset list.
Figure# 9
o Agent Users: By default, the result includes data for all the users. You can search or select Users from the User Tab cloud to see specific user data.
• why do you use it: Task Mining discovers inefficiency in the traditional work process and help you step into to rectify or update them to speed up the process.
• how you do it:
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