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Task Mining

  • What It Is : Task Mining analyzes and processes Business and Desktop data to provide a fuller picture of how your business executes both
  • What It Looks Like: You see a similar screen when you first enter the Task Mining dashboard. There are four different parameters for you filter the entire data. process-wise and people-wise.
Optimus Hive Employee Monitoring

Figure# 7

Task: It will show all the enlisted tasks in the drop down. You can even search to select the appropriate. For this instance, we have Mock Processes, Test Process, and User Transitioning.

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Figure# 8

  • Range of Time: You can select preset range of time like Last 7 days, Last 30 days, Last 3 months, Last 6 months, Last 7 days, and Custom Range. In case of Custom Range, you will need to hit APPLY once you done selecting the start and end time.Optimus Hive Employee Monitoring
  • Departments: If you don’t select any, the tab will show all the departments. You can search for any department or select any from the preset list.Optimus Hive Employee Monitoring d3WKdJTIe9YAAAAASUVORK5CYII=
  • Figure# 9

    • Agent Users: By default, the result includes data for all the users. You can search or select Users from the User Tab cloud to see specific user data.


     



    • why do you use it: Task Mining discovers inefficiency in the traditional work process and help you step into to rectify or update them to speed up the process.

    • how you do


    special notes


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